Student Receptionists (part-time)
Listed by Cambridge SU
Applying
Application deadline: Fri 10 Jan 2025 12:00
please email a CV and a cover letter to vacancies@cambridgesu.co.uk. Your cover letter should address how you meet the above requirements. If you would like an informal conversation about the role and its requirements, please email Neith Charlesworth, Activities Manager neith.charlesworth@cambridgesu.co.uk with your contact details and availability.
An Inclusive Process
Cambridge SU is committed to creating an organisation in which all members and
employees are respected, discrimination is not tolerated and diversity is encouraged.
All members and employees will be treated fairly and with respect. Selection for
employment, promotion, training or any other benefit will be on the basis of aptitude
and ability.
We welcome candidates from diverse backgrounds. We particularly welcome
applications from those from Black, Asian and ethnic minority backgrounds, as they
are under-represented within Cambridge SU.
Rate
from £12.00
Hours
Part-time, flexible contract / Monday - Friday
Interview
Interviews will take place throughout January 2025, exact dates and times will be confirmed to applicants who are offered an interview.
Job Duration
This is a part-time, fixed term contract for one academic year, with shifts available on weekdays 9:30-17:00
Details
Duties:
- The day-to-day running of the reception desk, shop and services, including during busy periods, lunch breaks or holidays and periods of leave.
- Greeting visitors warmly and offering them help.
- Taking and directing calls.
- Responding to enquiries by phone, email and face-to-face.
- Providing information and signposting students to other University service providers.
- Completing administrative tasks like filing and delivering and accepting mail.
- Cleaning, organising, and maintaining the reception area.
- Keeping basic office supplies stocked
Requirements:
- The Receptionists are usually the first point of contact at the SU and should therefore display a positive, approachable, inviting, professional and friendly front of house for students and visitors to the Union.
- Good working knowledge of Microsoft Office and Google Suite
- Customer service experience
- Experience of working in front of house environment.
- Good communication skills both written and oral.
- Experience of communicating with a diverse range of people.
- Ability to manage time effectively with good prioritisation skills.
- Fast learner and flexible
- Good organisational skills
- Proactive and motivated
- Comfortable giving out sexual health supplies